We answer messages and emails in the order they are received and we try to respond as promptly as possible. We mostly reply within 24 hours of receiving a message or email.
HOW QUICKLY CAN YOU ANSWER MY QUESTION?
HOW LONG IS THE PROCESSING PERIOD?
Order processing times are between 1~3 business days after the day you placed your order. Most packages are prepared within 24 hours, but if our warehouse is exceptionally backed up processing times may go up to 3 business days following the day you placed your order. If your order has been processing for more than 4 business days, please contact us at firstname.lastname@example.org and we'll help you out.
GENERAL SHIPPING INFORMATION